Excellence in Customer Service

The issues of poor customer service in the telecommunications arena are well known, a desire to improve on this and provide service excellence was a key driving force behind ITCs’ vision.

One of the ways that we address this problem is to restrict the size of our customer base by applying specific criteria. For example, ITC have a minimum commitment threshold of 10,000 call minutes per month per customer.

By working with a smaller, but select customer base, this ensures that our customer service team can better understand individual customers and their needs, spending more time with each customer and allowing us to react quickly and effectively to their requirements.

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Learn more about our Number Translation Services

0800 Numbers0844 Numbers0845 Numbers0870 Numbers0871 Numbers

Special Services Telephone Numbers

Special services numbers (also known as non-geographic numbers) are '08' telephone numbers. Learn about them and how they can benefit your company. Read more »

Our Networks

Cables and WirelessKingston CommunicationsVerizon Business

Please Note - To ensure ITC provide our valued customers with the highest levels of service our minimum call threshold per client is 5,000 call minutes per month.

Telecom Regulating Bodies

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